Shipping

We offer free tracked shipping on every order — no minimum purchase required.

Order processing

Once you place an order, you'll receive an order confirmation email right away. When your order ships, we'll send a shipping confirmation email that includes your tracking link.

Delivery times

Delivery times vary depending on your destination. You can follow your package at any time using the tracking link in your shipping confirmation email.

Tracking your order

Use the tracking link in your shipping confirmation email, or visit our Track Order page. If you can't locate your tracking information, email velorastudio123@gmail.com with your order number.

Questions or issues

If your order arrives damaged, incomplete, or doesn't arrive at all, contact us at velorastudio123@gmail.com and we'll make it right.